Questions? We've got answers.

1. Share your code. Every customer has a unique code. Send it to a coach who hasn't tried us yet.
2. They get a head start. They get 8% off their first order.
3. You build up credit. Once their order leaves our workshop, you earn credit towards your next order.

It's our referral programme for coaches. If you're already a customer, you have a unique code: when another coach makes their first purchase using it, they get an 8% discount and you earn credit towards your next order.

In your account (under “My Account”) and in the confirmation email for each order. Every customer has a single permanent code.

Copy your personal link and send it via WhatsApp, email, or however you like. When your friend clicks that link, the discount is automatically applied to their cart.
You can also just share the code: they can enter it in the cart at checkout.

An 8% off your first purchase. It's a straight discount applied at checkout — no fine print. Only valid on your first purchase and can't be combined with other coupons.

You earn credit for every coach who buys using your code — no limit on how many you invite. Use that credit as a discount on your next order.
Credit is €5 on orders of €60 or more, or 5% on smaller orders.

7 days after your teammate's order has left our workshop.

Yes, you have 1 year to use it from when it's credited. We'll email you 30 days before it expires.

No. The code is for recommending us to other coaches who aren't customers yet. For your own purchases, you use the balance you build up.

For coaches who haven't bought from us yet. The welcome discount is for first-time customers.

Applied to the products in your order (not to shipping). Applies to boards and accessories; balls stay at their regular price.

They can't be combined. If you have a coupon and a referral code, the one that benefits you most will be applied.

You can check your balance any time from your account. Go to “My Account” and you'll see your available balance at the top, next to your referral code and how many times it's been used.

Your balance grows every time a teammate places an order with your code: you earn €5 for each purchase (or 5% if the order is under €60). The balance is credited 7 days after your teammate's order has left our workshop, to make sure the purchase has been completed correctly.

Two things to keep in mind: balls don't count towards the programme, and each balance amount is valid for one year from the date it's credited. In your account you can see when each portion of your balance expires, so you don't miss out on anything.

To use your balance, you first need to log in with the account where you've built it up — your balance is linked to your account, so if you check out without being logged in we won't be able to apply it. Once you're logged in, at the payment step you'll see an option to apply your available balance.

You can decide how much you want to use: your full balance at once or just part of it, whatever you prefer. Your balance works like a discount voucher applied to your order total. There's just one exception: it can't be applied to balls, so if your order includes any, the balance will be applied to the rest.

Whatever you don't spend stays in your account for your next order, as long as it's within its one-year validity period.

No. Create the first one, add it to the cart, and use Duplicate: an identical copy is created without starting over.
If you need more than 10, use the Customiser space for Clubs.

On each board in your cart, both in the floating cart and in the order summary.

The four texts on the board: the two on the front, the one on the back, and the coach's name. Each one with its own size.

The design, colours and badge can't be changed here. If you want to edit them, edit the full board.
Change the texts on each duplicated board and save them. The original design will be kept.

Three progressive tiers. BASIC: customise the colours of the handball court, border, goal area (6 m) and parquet. PRO (+€10): add 4 text fields printed on both sides (coach's name, club, season, motivational quote). PREMIUM (+€12 on top of PRO): add your club crest in professional CMYK print. You can stop at any tier — every step is optional.

Yes. With PREMIUM personalisation, upload your logo in PNG, JPG or SVG (we recommend PNG with a transparent background at 300 DPI). Our team processes it manually to guarantee the highest CMYK print quality.

Front: in the centre circle. Back: on the Casual, in the top corner; on the MatchDay, one logo in each half court. You can adjust the position with the arrows in the Customiser.

Yes. In the Customiser you see a real-time preview of your handball court with all the colours, text, logo and goal colour applied — exactly what you'll receive. There's no need to ask for an extra mock-up: what you see is what we make.

In handball there's nothing to choose: there is only one court, 40 × 20 m, and it's the same for every age group. That's why the Customiser skips the court step and takes you straight to colours, text and logo.

Yes. The front shows the full 40 × 20 m court in your colours; the back, a half court with a large goal area (6 m), your logo and the personalised text. Both sides are printed with the same finish, and you can see both in the Customiser before you buy. On the MatchDay, the back has two half courts instead of one.

The AI Designer is the step in the Customiser that analyses your handball club's crest, extracts its official colours and applies them automatically to your coaching board (border, lines and goal area). You don't need to enter HEX codes or look up colours manually: simply upload or search for your crest and the AI Designer does the work. You can then use "Mix Colors" to try variations, adjust each colour individually to fine-tune it, and choose where the logo goes on the board. With a crest, the tier is PREMIUM (colours + text + logo, double-sided). Without a crest, the Customiser gives you full control over the colours from scratch — no AI Designer, but the same flexibility. Either way, every detail is your call.

A coaching board with your design on the front and a framed team photo on the back. It's the go-to end-of-season or farewell gift for a coach. Available in all three handball models (on the MatchDay, the photo goes in the lower half court on the back); the price is that of the chosen model's PREMIUM tier plus the gift supplement.

Yes. In the Customiser you can enter any hexadecimal code for the border, lines, goal area and text on your handball coaching board. There are more than 16 million possible combinations.

They're two ways to reach the same premium product. The Customiser gives you full control: you choose every detail (colours, text, logo, finish). If you have the club logo, the AI Designer pulls its colours and applies them automatically; no logo, you pick the colours from scratch. Nadia walks you through it step by step with a few questions and takes you to your ideal board with minimal effort — fast and simple. The difference isn't hard vs easy: it's control vs guidance. You decide whether you want to drive it yourself (Customiser) or have someone guide you (Nadia).

Yes, if you have your club's crest. The AI Designer in the Customiser extracts the official colours from the crest and applies them automatically to the border, lines and goal area of your handball coaching board. You can keep the suggested combination, use "Mix Colors" to try variations, or fine-tune each colour by hand. Without a crest, you choose all the colours from scratch. PREMIUM tier when a crest is included.

Yes. The system removes the background automatically. If it doesn't look perfect on screen, don't worry: our Creativity team always reviews every logo before printing. If they spot that the quality isn't good enough or it hasn't come out right, they'll find a solution or get in touch with you. For the best result, upload a high-quality PNG with a transparent background — though we also accept JPG and the standard image formats from your phone.

You can upload your own logo in any of the standard formats. Ideally a high-quality PNG with a transparent background, but we also accept JPG and mobile image formats. Our Creative team always reviews it to make sure it prints at the highest quality.

It's a new way to customise the border colours of your board. Starting from your club's logo colours, or any colours you choose, you can combine 2 to 4 colours in a gradient, adjusting the angle and persistence level. The results are spectacular.

The AI in the customiser automatically generates multiple colour combinations. With a single button it suggests different options for you to choose the one you like best, without having to adjust everything manually.

In addition to the standard position, you can simulate a real court by placing it at the centre of the court, split in half. You can choose the rotation angle and the logo size to get the effect you're looking for.

Three. Two measure 23 × 32 cm: the Casual Tech, made of fibreglass-reinforced composite with a paper clip, and the Casual Aluminium, with the marker included and its own holder and eraser system. Then there's the MatchDay Aluminium, 28 × 39 cm, with the full court on the front and two half courts on the back. All three are personalised the same way; only the size, material and fastening differ.

The aluminium ones do — they come with a marker featuring a clever attachment and erasing system. The wooden ones include a clipboard clip but no marker.

The surface is glossy polyester, highly resistant to scratches from intensive use. It writes and wipes clean easily. With normal care, it lasts many seasons.

It has evolved. It is now called the CASUAL TECH and it is made of 2 mm fibreglass-reinforced thermoplastic composite. Same size (23 × 32 cm), same clip, same personalisation and same price.

Because we found a better one. Where the wood gave way, the fibre holds: the corners take the everyday knocks and it survives going in and out of the bag. More resistance means a longer life.

Yes, and that is the big difference. It does not splinter when knocked and the corners are very resistant: the wooden one suffered quite a lot in the bag and when it was dropped.

Yes. It can get wet without the material deteriorating. With the wooden one that really was a problem, especially in changing rooms.

Slightly more, yes. That is what gives it the body and the rigidity you feel in the hand when writing.

The writing surface is exactly the same. It wipes clean easily using good quality liquid-ink markers.

Nothing else. Same 23 × 32 cm size, same clip, same personalisation (crest, colours, name and quotes) and the same price. If you want more room on your coaching board, the MatchDay (28 × 39 cm) has the full court on the front and two half courts on the back.

Both are 23 × 32 cm and are personalised in exactly the same way. The difference is how they hold things: the CASUAL TECH has a clip for holding sheets of paper on top of the board, while the CASUAL ALUMINIUM comes with the marker included, with its own holder and eraser system. If you want more room on your coaching board, the MatchDay (28 × 39 cm) has the full court on the front and two half courts on the back.

Yes. We have a dedicated section for clubs and organisations ordering 10 units or more, with club pricing for the whole coaching staff of your handball club, from the youngest age groups to the senior team. Create your custom quote directly in our clubs section — you'll also find it in the top menu under "Boards for clubs".

Yes. For club orders, each board carries the individual coach's name. The logo, colours, and base design are the same for the whole club, but the name is unique.

Associations and federations are welcome in our club channel: from 10 units at club pricing. Get your custom quote in our clubs section — you'll also find it in the top menu under "Boards for clubs".

The club price is what we apply to orders from a club or organisation of 10 units or more, covering the whole coaching staff of a handball club, from the youngest age groups to the senior team. Every coach in the club gets the same base board with their own name, the club colours and the same crest. The volume discount is based on the final order quantity: tell us roughly how many you need in our clubs section and we'll put together a tailored quote for you.

We're really fast: you can have your whole order ready within a week. Bear in mind that during peak periods — start of the season and Christmas — production is busier and it may take us a little longer.

No problem. It's very important that you fill in the tax details correctly when placing your order — that way the invoice will be issued in the name you specify. Under the new European tax regulations, once an invoice has been issued we can't change the details, so it's essential to get them right from the start.

Now you upload the photo directly in the customiser. When you choose the Gift Board, you upload your image and frame it yourself in the dedicated space, seeing the result in real time in the customiser. No waiting, no emails: you adjust it on the spot.

All three handball models: Casual Tech and Casual Aluminium (23 × 32 cm) and MatchDay Aluminium (28 × 39 cm, with the photo on the lower half court on the back). The price is that of the chosen model's PREMIUM tier plus the gift supplement.

Price of the chosen PREMIUM model + €15 gift supplement. Includes photo editing by our creative team.

Aluminium boards come with a free marker, featuring a clever clip-and-erase system. Aluminium models don't include a clip holder; if you need one, go for a wood model. No board comes with an eraser as standard, except for the free marker included with aluminium boards.

Molten handballs in every size, resin, personalisable cases to protect your coaching board, markers that work properly on this type of surface, erasers and professional whistles.

You choose the amount, pay and instantly receive a PDF with a code (if you pay by bank transfer, as soon as we receive the payment). The recipient enters the code when paying for their order.

For any personalised board and for accessories: whistles, markers, cases…

Yes. Enter their email and choose whether we send it now or on a specific day. You'll receive a copy.

12 months from purchase.

The remaining balance stays on the card for another purchase. If it costs more, you pay the difference with any payment method.

Yes, at checkout. What isn't discounted is the purchase of the card itself.

No, the card can't be exchanged for cash. If there's a problem with your purchase, write to us.

Check your SPAM folder or junk mail. It's also possible the email was entered incorrectly when placing the order. If you can't find it, write to us at info@handballcoachingboards.com with your name and email and we'll verify it straight away.

We'll send you a tracking number by email when your board leaves our facility. If you haven't received it, check your spam folder. If it's been more than 10 days with no news, get in touch with us.

Every board is made one by one. That's what makes them unique. Our process is fast and organised — usually 1-2 days to make.

If we haven't started manufacturing yet, yes. Write to us as soon as possible at info@handballcoachingboards.com. Once it's in production, it can't be changed.

Yes. Send us an email at info@handballcoachingboards.com with your order number and the buyer's name. We'll send it to you with the tax details you provided us.

We accept credit/debit card, PayPal (with the option to pay in 3 interest-free instalments) and Apple Pay / Google Pay. In Spain, we also accept Bizum and bank transfer. All payments are processed through secure gateways; we never store your card details.

Yes. Select Bizum as your payment method at checkout and have your PIN ready.

Yes, with PayPal in 3 interest-free instalments. It's automatically selected when you choose PayPal as your payment method.

In the cart, before checkout. You'll see a "Discount code" field. If you have any issues, message us and we'll help you right away.

We make every board to order in a maximum of 2 business days. Transit time is then added on top, and it depends on the destination: within mainland Spain it is usually 2 to 3 business days. Each board's product page shows the estimated date for mainland Spain; the Canary Islands, Ceuta, Melilla and the Balearics take longer. If you need it sooner, you can add the VIP PASS · Priority Manufacturing (+€9.00), which moves your board to the front of the workshop queue, and/or Premium shipping (€15.99, or €9.90 if your order is over €60), which shortens transit.

Yes, we ship across the entire European Union. Mainland Spain 2–3 business days from the moment the order leaves our workshop, Canary Islands 5–10 business days (depends on customs), rest of Europe 5–8 business days. All shipments include full tracking via Correos.

Yes, free standard shipping on orders of €60 or more. For orders below that, standard shipping costs €7.50.

Yes, in two ways, and you can combine them.

The VIP PASS · Priority Manufacturing (+€9.00) moves your board to the front of the workshop queue: it's made first. Premium shipping shortens the transit. The VIP PASS only appears when it genuinely brings your date forward with the shipping method you've chosen — if it doesn't improve it, we don't offer it, so you never pay for something that changes nothing.

Which one helps most depends on where you are. On international deliveries the transport is the longer part of the wait, so Premium shipping is usually where you gain the most time; the VIP PASS shortens the workshop side.

At checkout, once you enter your address, you'll see the estimated date for each option and can compare them before paying.

Between 5 and 10 days, depending on customs processing time. We recommend ordering in advance if you have a specific date in mind.

No, we don't deliver on Saturdays. Deliveries are made Monday to Friday.

It depends on the product. Non-personalised accessories (balls, whistles, standard cases) can be returned within 14 calendar days of receipt, in line with European consumer regulations. Custom boards, however, are excluded from the right of withdrawal because they are made to order with your design (art. 103.c TRLGDCU and EU Directive 2011/83), except in cases of manufacturing defect or lack of conformity — in those cases, the statutory conformity guarantee always applies. If you are a consumer from another EU country, the mandatory regulations applicable in your country are respected. Any questions, just drop us a line at info@handballcoachingboards.com and we'll be happy to help.

Yes. They cover manufacturing defects (faulty printing, damaged material). Normal wear from heavy use is not covered.

If your board arrives damaged, you have 24 hours from the moment you receive the package to let us know — make sure you keep the original packaging. After that window, we can't be held responsible for the damage. Send us photos of the damage and the packaging at info@handballcoachingboards.com — we'll review the case, make a new board at no extra cost, and ship it to you.